Receive personal support
Knowing and feeling you are supported is the most important thing. I am known for being a great troubleshooter and your go-to-girl for any tech-related questions.
I can always assist you so you do not have to figure everything out yourself. And on your path of maintaining and editing your website, I share my knowledge so your can learn and develop your own skills.
1-on-1 training and ongoing support
Let me free you from the tech overwhelm
If you’re already a client, you can book support time here. I will always do my best to make sure any problems or issue’s you have are resolved as quickly as possible. If you’re not already my client, you can schedule a free consultation, just to make sure there is a match and I’m the right one for your support needs.
Design and editing issues
Divi theme settings and templates
Email and mailinglist setup
Updates and maintenance
Troubleshooting
Website migration basic
IMPROVE PERFORMANCE WITH PROPER WEB HOSTING
- I help you choose and sign up for new web hosting
- I move your domain name and website to your new host
- You set up your email yourself
- You sign up and pay for the web hosting yourself
Migration and setup fee:
€ 160 excl. VAT
This is how we do it
When you come to me with a migration request we do this:
- First we make an inventory of domain names, website and email addresses, and collect any settings we need.
- Then we evaluate the choice of web host. Or I help you choose one.
- If you did not sign up for your a hosting plan then I assist you with this.
- I copy your website to the new host.
- Once everythings is prepared, we change the DNS (Domain name server) settings so your domain and email will be pointed to your new hosting.
Website migration plus
IMPROVE PERFORMANCE WITH PROPER WEB HOSTING
- I help you choose and sign up for new web hosting
- I move your domain name and website to your new host
- I help you back up your existing email and set up your new email accounts (max 3)
- You sign up and pay for the web hosting yourself
Migration and setup fee:
€ 220 excl. VAT
This is how we do it
When you come to me with a migration request we do this:
- First we make an inventory of domain names, website and email addresses, and collect any settings we need.
- Then we evaluate the choice of web host. Or I help you choose one.
- If you did not sign up for your a hosting plan then I assist you with this.
- I copy your website to the new host.
- I configure your email, and instruct you for the settings on your devices and any actions you need to take.
- Once everythings is prepared, we change the DNS (Domain name server) settings so your domain and email will be pointed to your new hosting.
First AID support
PRIORITISED SUPPORT FOR YOUR WEBSITE OR AUTOMATION
The scope of support includes:
- General support and troubleshooting for your website, webshop or workflow
- Support for WordPress, Divi Theme or plugin issues
- Support for tools such as WooCommerce, Active Campaign, Mailerlite, Paytium and Zapier
€ 140 per hour excl. VAT
This is how my support service works
When you come to me with a support question we do this:
- Based on your information we determine what the nature of the issue is.
- I evaluate if I am the best person to help you, or if we need another expertise.*
- Time will be billed in intervals of 30 minutes. You do not pay for the first 15 minutes, which is usually what we need for step 1 and 2.
* because on some days I’m wonderwoman, and on other days I’m not, or I may not be available asap
